Great service
"Customer service was great, but communication back and forth took a couple of day’s in between each email other than that it was great service and once I sent my red dot for repair turn around time was even faster than spected"
Non-Warranty Repair
Non-Warranty Service Repair
All EOTECH Product is designed to give many years of trouble-free performance and reliability. Nonetheless, failures do sometimes occur even with equipment as well-built as an EOTECH. Therefore, please read the Warranty Information carefully to understand your coverage and options.
You will receive with your repair:
- Removal and update of all internal components as required.
- Full inspection ensuring product meets current manufacturing specifications.
- Replacement of the hood and mounting bolts if requested or necessary.
- All optics are individually tested and inspected through Quality Control before leaving our repair center.
- 1-year service guarentee on all parts and repair work completed. If a failure occurs post-repair during this period, EOTECH will issue a RMA at no cost to resolve your issue.
$79.00
CS-REPAIR
Have questions? Visit our Help Center.
Non-Warranty Repair
$79.00
MORE ABOUT THE
Non-Warranty Repair
Included in the Box
Complete your kit
$19.99
$19.99
$19.99
$19.99
$19.99
$19.99
Restrictions & Considerations
Return Policy
Please note that ALL SALES OF SIGHTS ARE FINAL. No returns or exchanges on sights will be accepted. If purchased item arrives damaged or defective, please contact EOTECH Technical Support to obtain a RMA number.
Export Restrictions
Prop 65 Warning
This product can expose you to chemicals including (Epichlorohydrin, Phenyl, Hydrazine or Cumene) which are known to the State of California to cause cancer, and birth defects or other reproductive harm. For more information go to www.p65warnings.ca.gov.
Overall rating: 4.9825177 / 5 from 572 reviews.
AI Generated Review Summary
Non-Warranty Repair service by EOTECH is highly regarded for its quick turnaround, excellent customer support, and high-quality optics. Customers appreciate the fast repair process, outstanding communication, and reasonable pricing. The service includes a full inspection, replacement of necessary components, and a 1-year service guarantee on all parts and repair work.
Summary topics
- Communication: 6%
- Support: 4%
- Holographic Sight: 7%
- Optics Quality: 7%
- Turnaround Time: 18%
Review topics: ["quality","looks","shipping","issues","warranty","instructions","value","price","work","support","service","repair","turnaround","turn","sight","process","experience","communication","eotech","optic","cost","return","reticle","staff","tech","fix","help","glass","unit","care"].
Review highlights
- "The service was very fast and the sight works great now." —
- "Super fast turnaround, very reasonable prices and amazing work." —
- "Fair price, good work, fast service" —
Reviews
Unit had a battery to
"Unit had a battery to leak in the battery pod, Had corrosion that I couldn't fix. Unit was returned repaired and with other non essential issues repaired as well. Excellent communication."
Awesome freakin’ service
"Hats of to the EOTech team and Justin. I had a delamination issue with a couple EXPSs (nothing that affected the performance) but wanted to get them serviced nonetheless. I emailed service on a Sunday evening, got an answer from Justin on Monday morning with clear instructions on how to proceed, shipped the optics out on Wednesday and got them back in less than two weeks. Issues solved and I’m back up and running running."
Non-warranty Repair
"The process for submitting a non-warranty repair was a bit extensive. However, the cost was reasonable and their execution was superb. Everything you’d expect from a top tier product supplier."
Repair services
"I sent in my sight for some non-warranty repair and I am very pleased with the service received. From the moment of initial repair request the folks at EOtech were very helpful. Every requested was answered right away. I sent in my sight and within 2 weeks it was returned to me fully repaired. I think that turnaround time and the quality of the repair is fantastic. Do not hesitate to buy products from eotech. Great company with great service. Thank you eotech!"
Warranty work was great thank
"Warranty work was great thank you for getting my sight taken care of and back to me in a timely manner. I def will be sticking with this company."
Amazing support! Amazing product!
"Bought a used 512. Noticed that the glass was delaminating or fringing on the sides. To be honest, this would not affect its operation but, I knew it was there and it would catch my eye. So, I reached out to EOTech. Paid the out of warranty fee, only questions asked were simply what is wrong with the device. Too easy! Sent it out, got it back a week or so later. The optic looks brand new! Plus, received an extended warranty for a year. Super stoked! I can’t afford these optics brand new, so this is truly a blessing. Thank you, EOTech! LaRoux"
Outstanding
"My optic is in like new condition. Extremely fast time. Whole process from day shipped to back to me was 16 days. 5 stars!"
Fast and easy
"Extremely fast service. Everything was great start to finish. Communication was on point from the time I reached out about my issue and the service was done in half the time I was told."
Awesomeness!!
"You guys did an amazing job fixing my optic. My zero held and it’s like it was never broken in the first place. Thank you."